Client Testimonials

Our relationship with our clients is very important to us, and we want to be your trusted local San Francisco real estate experts long after any one transaction is complete. Our commitment is to treat each and every client with the utmost care.

Here are client testimonials describing their experience working with us:

A trusted colleague recommended Mike Ackerman and Oliver Burgelman to me when I started to look for a real estate agent to represent us in the sale of our 1 bedroom/1 bath condo in SOMA. She wrote, “We used an excellent real estate team (Michael Ackerman and Oliver Burgelman) for the sale of my condo in San Francisco. I recommend them unreservedly – they are extremely knowledgeable and really went above and beyond for us.” I completely agree with her statement.

This was our first real estate sale experience, and Mike and Oliver were there to help us every step of the way. They always responded to our questions and concerns promptly. They made it clear that they would not represent any potential buyers, and that gave us great comfort that they had our best interest. They made great suggestions regarding what should be done to prepare the property for sale that had maximum return value.

I was really concerned about having to take time off from work to get the property ready for sale after my tenants moved out, but Mike and Oliver took care of everything. I did not have to lift a finger! They got bids for painters and stagers at reasonable prices and got them to work on the property immediately. They also worked with the building management company to fix a bedroom window that had a broken seal. Oliver went to Home Depot to get a new stove and a microwave for me and arranged for a contractor to install them. They even covered some unexpected costs that we incurred. When all the work was done, They made sure that great photos of the condo were uploaded to the MLS to attract potential buyers.

My tenants moved out on April 1, and Mike and Oliver worked tirelessly to get everything ready for an open house on April 15 to which over 100 people showed up. We got six offers on April 18, and all of the offers were above the asking price. We accepted an offer that was $56,000 above the asking price. It only took 45 days from the first time I met Mike and Oliver to the closing date. We would not have had such a great result without Mike and Oliver’s diligent efforts to market our condo. they worked really hard for us, and it was such a pleasure to work with Them. I recommend Mike and Oliver without reservation.

-Kim Bo-Kyung and Manuel Jimenez

This was our first time buying a house, and Oliver went above and beyond our expectations for a real estate agent. Throughout this experience, Oliver was an excellent resource for us to help us understand every step along the way. He was always available by phone, text or email and he helped us close the deal in a little over one month! Not only is Oliver an excellent real estate agent, but also he can connect you with the right people to make the deal go smoothly and efficiently without cutting any corners. Before we began this process, I never anticipated that we would meet such a professional, honest, and respectable agent. Now that we have our new home, we feel lucky to continue to have Oliver as a resource.

-Adam C and Nichole S

The idea of a short sale can make anyone feel uneasy especially when there are so many variables involved. Luckily, that wasn’t the case for me since I took the time to find a knowledgeable team at Zephyr Real Estate. Oliver, Deborah and Michael delivered on all levels and made me feel like I was in good hands the entire time. They understand the complicated process and kept me informed at every stage of their progress. I definitely had my reservations about doing a short sale in the beginning but now that I’ve gone through it I know it’s one of the best decisions I made.

-Marco O.

It has been a very grueling and long process. I just want to say from the bottom of my heart a sincere Thank You for the wonderful work that you have done to get this short sale finalized. I am deeply grateful for all your hard work, dedication, honesty, and perseverance in resolving issues, making things run as smoothly as possible, and accelerating the completion of the short sale. I feel that a great burden has lifted off the shoulders of my wife and I. Thank you again.

-Chris

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